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Medical Issue


The Medical Issue section defines the patient-provided reason for the appointment and optional supporting documents.

This section appears during request creation and in read-only appointment views.



This section includes:

  • Medical issue field - Required text input.
  • Document upload - Optional file attachments.
  • Primary action
    • Next during request creation.
    • Update during request editing.

Workflow

Create Flow

  1. Enter a description of the medical concern.
  2. Upload supporting files if required.
  3. Select Next to proceed.

Edit Flow

  1. Open the request in editable state.
  2. Modify the description or attachments.
  3. Select Update to apply changes.

Validation

ScenarioApp behaviorSDK output
Description empty.Progression blocked.Field validation error.
Description exceeds maximum length.Error displays. Input rejected.Validation error.
Unsupported file format.File rejected.File validation error.
File size exceeds 10 MB.File rejected.File validation error.

Actions

ScenarioApp behaviorSDK output
Description entered.Validate input.Field validation state update.
Attachment uploaded.File attaches to request.Update set with file reference.
Attachment removed.File removed from request.Update set without file reference.
Next selected (valid state).Navigate to next step.Section data persisted.
Update selected (editable state).Apply changes.Updated request state returned.
Request rejected.Error displays. No state change.Error response.