Skip to main content

Contact Us

Use the Contact Us screen to reach Air Doctor support through available communication channels.
The screen provides direct access to WhatsApp, phone, SMS, and email support, with an expandable view for additional options.


This screen includes:

  • A header titled Contact Center.
  • A link labeled More ways to contact us, which opens a modal with additional contact methods.
  • A modal listing the following supported channels:
    • SMS – opens the default messaging app.
    • WhatsApp – opens a secure WhatsApp chat.
    • Email – opens the default mail client.
    • Phone – opens the dialer to call Air Doctor support.
  • A message input field at the bottom of the screen for typing a new support message.
  • Integrated support with the existing chat interface.

Workflow​

  1. In the navigation bar or chat panel, select Chat with Air Doctor.
  2. Select More ways to contact us to open the contact options modal.
  3. Select a contact method:
    • SMS to open the messaging app.
    • WhatsApp to start a chat with Air Doctor support.
    • Email to compose a message in the default mail client.
    • Phone to call Air Doctor support.
  4. Select the Close icon (X) to close the modal.

Validations​

  • Contact Buttons: Active only when the communication channel is configured.
  • Phone: Uses available language and region settings.
  • Modal Display: Appears only when triggered from a valid context (chat or contact panel).
  • Integration Links: Validate before launching external communication apps.

Actions​

  • Open Contact Us: Displays available communication channels.
  • Select SMS: Opens the device’s messaging app.
  • Select WhatsApp: Opens a secure chat with support.
  • Select Email: Opens the default mail client.
  • Select Phone: Dials the Air Doctor support line.
  • Close Modal: Returns to the chat or previous screen.

Endpoint Resources​

PUT 

Contact Us​

/profile/messages/contact-us

Provides access to Air Doctor support through WhatsApp, phone, SMS, or email, enabling users to contact assistance or report issues directly.