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Prescriptions


Use the Prescriptions feature to filter doctors and indicate prescription eligibility during video visit booking.

Prescription capability depends on:

  • Doctor configuration
  • Patient current location

This screen includes:

  • Prescription filter toggle
    • Filters doctors who can write prescriptions honored in the patient’s current location.
  • Doctor eligibility indicator
    • Displays restriction label when prescription is not supported.
  • Location-based eligibility evaluation
    • Capability evaluated against patient location.
  • Empty results state
    • Displays when no doctors match active filters.

Workflow

  1. Open the doctor list for a video visit.
  2. The SDK evaluates prescription eligibility for each doctor based on patient location.
  3. Toggle prescription filter as needed.
    If the filter is disabled:
    • All doctors appear.
    • For Video, doctors who cannot prescribe display a “Cannot prescribe in location label.
  4. Select doctor and continue booking.
  5. Eligibility indicator renders in appointment details when applicable.

Validations

ConditionRendering Rule
Prescription filter enabledDisplay only doctors eligible to prescribe in current location.
Prescription filter disabledDisplay all doctors.
Doctor cannot prescribe in current locationRender restriction label (e.g., Video, cannot prescribe).
Doctor can prescribeDo not render restriction label.
No doctors match filterRender empty results state.

Actions

User Actions

TriggerResult
Prescription filter toggled onRefresh results with eligible doctors only.
Prescription filter toggled offRefresh results with all doctors.
Doctor selected (eligible)Continue booking without restriction label.
Doctor selected (not eligible)Continue booking with restriction label visible.
Navigate to appointment detailsRender eligibility label when applicable.