Skip to main content

First Available Doctor

Use the First Available Doctor screen to review and approve a proposed price for an immediate video consultation.
This screen appears only for paying patients before the app schedules the appointment.


Coverage behavior

Covered patients bypass this screen and proceed directly to a scheduled appointment.


First Available Doctor screen showing charges, doctor details, and approval actions

This screen includes:

  • A Charges section that displays the proposed consultation price and shows a Changed label when the price differs from the initial estimate.
  • Approve and Decline actions to accept or reject the proposed consultation.
  • Doctor details that include specialty, availability, and prescribing capability.
  • Consultation details that list language, appointment time, and related metadata.
  • Navigation behavior that closes the screen after a decision and redirects to the appointment list.
  • Access control that requires an authenticated patient.

Workflow​

This sequence describes how a paying patient reviews and confirms a proposed consultation.

  1. Request a First Available Doctor appointment.
  2. Receive a matched doctor and price offer.
  3. Enter Alternative Offered status when payment approval is required.
  4. Open the First Available Doctor screen.
    • The Charges section appears expanded.
    • A Changed label appears when the price differs from the original estimate.
  5. Select Approve or Decline.
  6. Proceed based on the selected action.

Validations​

These rules control access, pricing, and status transitions.

ScenarioApp behavior
Patient is not authenticated.Blocks access to the screen.
Patient type is covered.Skips this screen and schedules the appointment.
Consultation details change.Moves the appointment to Alternative Offered.
Pricing rules apply.Displays the calculated price based on configured rate limits.

Actions​

Appointment handling follows patient approval.

ScenarioApp behavior
Patient selects Approve.Updates the appointment status to Scheduled.
Patient selects Decline.Cancels the offer and records the decision.
Price differs from original estimate.Highlights the change and expands the Charges section.
Decision completes.Redirects to the appointment list.

Endpoint Resources​

🧰 Endpoint Resources under construction