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Appointment Request

The Appointment Request screen allows the user to review the selected doctor and submit required request data.


important

Field visibility and section structure vary by coverage type. Private-pay and insured users display different fields.

This screen includes

  • Doctor summary - Name, specialty, date, time, coverage status, and visit type.
  • Coverage section - Displays the selected insurance or travel policy.
  • Patient selector - Requires patient selection.
  • Contact information - Requires name, email, phone, and country code.
  • Medical issue - Requires text input.
  • Document upload - Attaches documents to the request.
  • Primary action - Submits the request.
  • Privacy notice - Indicates provider data sharing.

Workflow​

This screen continues after date, time, and location selection.

  1. Review appointment and provider details.
  2. Enter required contact information.
  3. Enter medical issue.
  4. Upload documents if required.
  5. Select Next.

Validations​

The primary action remains disabled until all required validations pass.

ScenarioApp behaviorSDK output
Required field empty.Field highlights. Submission blocked.Field validation error.
Invalid email or phone format.Inline error displays.Validation error with field identifier.
Selected patient missing required data.Patient error displays.Validation error for patient object.
Coverage invalidates eligibility.Submission blocked. Eligibility error displays.Eligibility validation error.
Request expires.Actions disabled.state = expired.

Actions​

ScenarioApp behaviorSDK output
Next selected with valid input.Confirmation step opens.Pending request created.
Document uploaded.File attaches to request.Update set with document reference.
Patient or coverage changed.Eligibility re-evaluates.Updated validation result.
Expiration reached.Request locks.state = expired.