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Edit Request

Patients can update appointment details, such as Medical Issue, Contact Information, and add documents or photos.

This screen includes

  • Date and time picker (shown for pending requests only)
  • Contact fields (email and phone)
  • Free-text description for reason or symptoms (optional photo upload)
  • Payment method update link (if required)
  • Submit button labeled Update

Date/time fields appear only in requested status. Payment method section appears if action is required. The screen triggers appointment update logic on submission. If no field changes are detected, no update is performed.

Workflow​

  1. Patient opens the appointment details screen and selects Edit request or Edit appointment.
  2. The app checks appointment status:
    • If status is Requested, patient can edit date/time, contact info, and reason.
    • If status is Scheduled, patient can edit contact info and reason only.
  3. If a payment method update is required, the screen includes a payment update prompt.
  4. Patient edits the desired fields and taps Update.
  5. The app compares submitted values with original data.
  6. If changes exist:
    • The doctor receives an update notification.
  7. If no changes are made:
    • No update is submitted, and no notification is sent.

Validations​

  • Contact information fields must include valid email and phone formats.
  • Reason for visit must not exceed input length limits.
  • Date/time fields appear only if appointment status is Requested.
  • Payment method section appears only if the app marks it as required.

Actions​

  • Submitting an updated appointment triggers a data refresh.
  • If the request includes date/time updates, the provider receives a notification to review.
  • If only contact or reason fields are updated, the provider still receives a notification.
  • If payment details are updated by the patient, no provider notification is sent.
  • The screen closes after successful submission.

Endpoint Resources​

🧰 Endpoint Resources under construction