Expired Policy - Add Coverage
Use Expired Policy - Add Coverage when the selected policy has expired.
The patient must add valid coverage before the appointment request can continue.
This screen includes:
| # | Element | Description |
|---|---|---|
| 1 | Expiration message | States that coverage has expired |
| 2 | Add Coverage action | Opens the coverage flow |
Workflow
- Detect an expired policy.
- Call
PUT /api/v3/appointments/book/error/policy-not-active/regular/expired-add-coverage-only. - Display the expired-policy popup.
- Select Add Coverage.
- Open the coverage flow.
Validations
| Scenario | App behavior | SDK output |
|---|---|---|
| Policy has expired | Display the popup | Page object |
Request returns 200 | Render the returned page | Page object |
Request returns 405 | Display an application error | Error response |
| Session is invalid | Reject the request | Authentication error |
Actions
| Scenario | App behavior | SDK output |
|---|---|---|
| Add Coverage selected | Open the coverage flow | Navigation event |
Endpoint Resources
Regular Expired Add Coverage Only
PUT
v3/appointments/book/error/policy-not-active/regular/expired-add-coverage-only
Returns a regular popup with an option to add coverage when the selected policy has expired.