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Expired Policy - Coverage or Private


Use Expired Policy - Coverage or Private when the selected policy has expired.

The patient can add coverage or continue as a private patient.



This screen includes:

#ElementDescription
1Expiration messageStates that coverage has expired
2Coverage actionsAdd coverage or continue privately

Workflow​

  1. Detect an expired policy.
  2. Call PUT /api/v3/appointments/book/error/policy-not-active/regular/expired-add-coverage-or-private.
  3. Display the expired-policy popup.
  4. Select Add Coverage or Continue as a private user.
  5. Continue the selected flow.

Validations​

ScenarioApp behaviorSDK output
Policy has expiredDisplay the popupPage object
Request returns 200Render the returned pagePage object
Request returns 405Display an application errorError response
Session is invalidReject the requestAuthentication error

Actions​

ScenarioApp behaviorSDK output
Add Coverage selectedOpen the coverage flowNavigation event
Continue as a private user selectedContinue without insurance coverageNavigation event

Endpoint Resources​

Regular Expired Add Coverage or Private​

PUT 

v3/appointments/book/error/policy-not-active/regular/expired-add-coverage-or-private

Returns a popup with options to add coverage or continue as a private patient when the selected policy has expired.