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Expired Policy - Coverage or Private


Use Expired Policy - Coverage or Private when the selected policy has expired.

The patient can add coverage or continue as a private patient.



This screen includes:

#ElementDescription
1Expiration messageStates that coverage has expired
2Coverage actionsAdd coverage or continue privately

Workflow

  1. Detect an expired policy.
  2. Call PUT /api/v3/appointments/book/error/policy-not-active/regular/expired-add-coverage-or-private.
  3. Display the expired-policy popup.
  4. Select Add Coverage or Continue as a private user.
  5. Continue the selected flow.

Validations

ScenarioApp behaviorSDK output
Policy has expiredDisplay the popupPage object
Request returns 200Render the returned pagePage object
Request returns 405Display an application errorError response
Session is invalidReject the requestAuthentication error

Actions

ScenarioApp behaviorSDK output
Add Coverage selectedOpen the coverage flowNavigation event
Continue as a private user selectedContinue without insurance coverageNavigation event

Endpoint Resources

Regular Expired Add Coverage or Private

PUT 

v3/appointments/book/error/policy-not-active/regular/expired-add-coverage-or-private

Returns a popup with options to add coverage or continue as a private patient when the selected policy has expired.