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Invalid Date - Add Coverage


Use Invalid Date - Add Coverage when the selected coverage does not apply to the appointment date.

The patient must add different coverage before the appointment request can continue.


Coverage not available for this date popup with an Add Coverage action

This screen includes:

#ElementDescription
1Coverage messageStates that coverage is not valid for the selected date
2Add Coverage actionOpens the coverage flow

Workflow

  1. Validate coverage for the selected appointment date.
  2. Detect that coverage is not valid.
  3. Call PUT /api/v3/appointments/book/error/policy-not-active/regular/not-valid-on-date-add-coverage-only.
  4. Display the popup.
  5. Select Add Coverage.
  6. Open the coverage flow.

Validations

ScenarioApp behaviorSDK output
Coverage is not valid for the selected dateDisplay the popupPage object
Request returns 200Render the returned pagePage object
Request returns 405Display an application errorError response
Session is invalidReject the requestAuthentication error

Actions

ScenarioApp behaviorSDK output
Add Coverage selectedOpen the coverage flowNavigation event

Endpoint Resources

Regular Not Valid on Date Add Coverage Only

PUT 

v3/appointments/book/error/policy-not-active/regular/not-valid-on-date-add-coverage-only

Returns a popup that prompts the patient to add coverage when the selected coverage is not valid on the appointment date.