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Submit Claim Form


Use Submit Claim Form to let a user select the policy and appointment for an insurance claim.

The form requires both selections before the claim flow can continue.



This screen includes:

#ElementDescription
1Page titleDisplays Submit claim.
2Back actionReturns to the previous screen.
3Claim details cardContains the claim fields.
4Policy selectorSelects the claim policy.
5Appointment selectorSelects the claim appointment.
6Continue actionContinues the claim flow.

Workflow

  1. Open Submit claim.
  2. Select a policy.
  3. Select an appointment.
  4. Select Continue.
  5. Submit the claim request.
  6. Show success or error state.

Validations

ScenarioApp behaviorSDK output
Session invalidBlock claim submissionstate = unauthenticated
Policy missingDisable Continuevalidation = policy_required
Appointment missingDisable Continuevalidation = appointment_required
Policy and appointment selectedEnable Continuestate = ready
Policy invalidDisplay claim submission errorerror = invalid_policy
Appointment invalidDisplay claim submission errorerror = invalid_appointment
Request rejectedDisplay error statestatus = 405

Actions

ScenarioApp behaviorSDK output
Screen opensLoad submit claim formPUT /api/v3/claims/submit
Policy selectedUpdate selected policypolicy = selected
Appointment selectedUpdate selected appointmentappointment = selected
Continue selectedSubmit claimPOST /api/v3/claims/submit
Claim succeedsComplete claim submissionstatus = 204
Claim failsDisplay claim submission errorstate = error
Back selectedReturn to previous screennavigation = back

Endpoint Resources

Submit Claim Form

PUT 

v3/claims/submit

Returns the submit claim form.

Move to Next Step

PATCH 

v3/claims/submit/next

Validates the current claim step and moves the claim form to the next step.

Move to Previous Step

PATCH 

v3/claims/submit/back

Moves the claim form back to the previous step.

Change Policy

PATCH 

v3/claims/submit/update-policy

Updates the selected claim policy and refreshes the current claim expenses with the new policy context.

Change Visit

PATCH 

v3/claims/submit/update-visit

Updates the selected claim visit and refreshes the current claim form with the appointment and policy context.

Submit Claim

POST 

v3/claims/submit

Submits the insurance claim. A successful request returns 204 with no response body.