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Pending Appointment Request


Use Pending Appointment Request to display an appointment request that is awaiting a doctor response.



This screen includes:

#ElementDescription
1HeaderDisplays doctor image, name, appointment reference, and back navigation
2Pending request bannerDisplays the expected doctor response deadline
3Tab navigationProvides access to Details, Charges, and Documents
4Appointment information sectionDisplays appointment date, time, visit type, doctor, and specialty
5Patient details sectionDisplays patient information associated with the request
6Contact information sectionDisplays contact details for the appointment request
7Cancel visit actionCancels the pending appointment request
8Edit appointment actionOpens the appointment edit flow

Workflow

  1. Open a pending appointment request.
  2. Display the pending request banner with the expected response deadline.
  3. Display appointment, patient, and contact information.
  4. Review request details.
  5. Select Edit appointment to modify the request or Cancel visit to cancel the request.

Validations

ScenarioApp BehaviorSDK Output
Pending request existsDisplay pending request detailsstatus = pending
Response deadline availableDisplay pending request bannerresponseDeadline = available
Request can be editedEnable Edit appointmenteditable = true
Request can be cancelledEnable Cancel visitcancellable = true
Request resolvedRefresh appointment statestatus = updated
Request unavailableDisplay error statestatus = error

Actions

ScenarioApp BehaviorSDK Output
Pending request loadedDisplay pending request detailsPUT /api/v3/wizard/time-location-selection/pending-appointment-request-popup
Details tab selectedDisplay appointment informationtab = details
Charges tab selectedDisplay charges informationtab = charges
Documents tab selectedDisplay appointment documentstab = documents
Edit appointment selectedOpen appointment edit flownavigation = edit_appointment
Cancel visit selectedOpen cancellation flownavigation = cancel_visit
Back selectedReturn to previous screennavigation = back

Endpoint Resources

Pending Appointment Request

PUT 

v3/wizard/time-location-selection/restriction/pending-appointment-request

Returns a screen informing the patient that they already have a pending appointment request with the selected doctor and are awaiting a response.