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Home Screen - Not Available

Use the Not Available state when the selected location has no supported booking options.

Availability derives from the selected location, coverage context, and service configuration.

This screen includes:

#ElementDescription
1Location selectorUpdates the service location
2Coverage selectorUpdates the active coverage context
3Member selectorUpdates the selected patient
4Service sectionDisplays booking availability state
5Unavailable messageExplains that booking is not supported
6Support linkOpens support when available
7Bottom navigationOpens primary app sections

Workflow​

  1. Resolve the selected location.
  2. Evaluate service availability.
  3. Display the Not Available state when no booking options exist.
  4. Update location or navigate to another section.

Validations​

ScenarioApp BehaviorSDK Output
Location unsupportedBlock bookingavailability = unsupported
No services availableDisplay empty stateavailability = empty
Services availableDisplay standard Home screenavailability = available
Location clearedReset Home stateavailability = reset

Actions​

ScenarioApp BehaviorSDK Output
Location updatedRecheck availabilitylocation = updated
Availability supportedShow booking optionsavailability = available
Support selectedOpen support flowsupport = opened
Navigation selectedOpen destinationactiveRoute = <destination>