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Home Screen - Video Only


Use the Home Screen Video Only state to restrict the user to video consultation booking.
This state displays when in-person availability does not apply for the user’s coverage or location.


This screen includes

  • Coverage selector.
  • Member selector.
  • Location input with the selected value.
  • Visit reason input that does not affect availability.
  • Informational message indicating video-only availability.
  • Primary action button to start video booking.
  • Persistent bottom navigation.

Workflow

This sequence describes how the app handles the Home Screen Video Only state.

  1. The user opens the Home Screen in a coverage or location context that does not support in-person visits.
  2. The app displays the Video Only state.
  3. If the user enters a location with no in-person availability, the app displays a video-only availability message.
  4. If the user selects Book a video visit, the app opens the video booking flow.
  5. If the user changes the coverage or member selection, the app re-evaluates availability and updates the Home Screen state.
  6. If the user changes the location to an area that supports in-person visits, the app displays the standard Home Screen state.

Validations

ScenarioApp behavior
Coverage allows video only.Displays the video-only message and enables video booking.
No in-person providers exist for the location.Displays the video-only message and enables video booking.
Location matches an excluded region.Displays the Not Available state and blocks booking.
Location input is cleared.Displays the default Home Screen state.

Actions

ScenarioApp behavior
The user selects Book a video visit.Starts the video consultation request flow.
The user updates location, coverage, or member.Re-evaluates availability and updates the screen state.
The user selects bottom navigation.Opens the selected destination.

Endpoint Resources

🧰 Endpoint Resources under construction