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Home Screen - Video Only


The Video Only state limits booking to video consultations when in-person availability is not supported. This state appears when coverage or location does not allow in-person visits.



This screen includes:

#ElementDescription
1HeaderDisplays branding, location selector, coverage selector, and member selector
2Service sectionDisplays Video as the only available service
3Availability messageExplains that only video consultations are available for the selected area
4Update location actionAllows the user to change location and check for more options
5First available doctor cardStarts the first available doctor flow
6Highly available doctors sectionDisplays available provider cards when returned
7Bottom navigationDisplays Home as the active destination

Workflow

This flow starts when the Video Only state is active.

  1. Resolve location and availability.
  2. Display video-only state.
  3. Select primary action to start video booking.

Validations

ScenarioApp BehaviorSDK Output
Coverage allows video onlyDisplay video-only stateavailability = video_only
Location supports video onlyDisplay video-only stateavailability = video_only
In-person services unavailableHide non-video servicesvisitTypes = [video]
Availability becomes supported for in-personExit video-only stateavailability = available

Actions

ScenarioApp BehaviorSDK Output
Primary action selectedStart video booking flowactiveRoute = videoBooking
Location, coverage, or member updatedRe-evaluate availabilityavailability = updated
Bottom navigation selectedNavigate to destinationactiveRoute = <destination>

Show Video Doctor

PUT 

v3/home/video

Shows video specialties popup on video doctor click.