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Insurer Greeting


Use the Insurer Greeting modal to welcome users from a specified insurance company and introduce the appointment service.



This screen includes:

#ElementDescription
1Modal titleDisplays the welcome message
2Close actionDismisses the modal
3Insurer logoIdentifies the insurance company
4IntroductionDescribes the appointment service
5Continue buttonCloses the modal and continues

Workflow

  1. Open the application for the specified insurance company.
  2. Call PUT /api/v3/insurers/{company-id}/greetings.
  3. Display the insurer greeting.
  4. Review the welcome message.
  5. Select Continue to access the application.
  6. Select the close icon to dismiss the modal.

Search Behavior

  • A brand match returns the brand and its associated insurer.
  • An insurer match returns the insurer and its associated brands.

Validations

ScenarioApp behaviorSDK output
Company ID is missing or invalidBlock the requesterror = invalid_company_id
Greeting content is availableDisplay the greetingstate = ready
Request failsDisplay an error statestate = error
Session is invalidBlock accessstate = unauthenticated

Actions

ScenarioApp behaviorSDK output
Greeting request succeedsDisplay the insurer greetingPage object
Continue selectedDismiss the modal and continueNavigation event
Close selectedDismiss the modalNavigation event

Endpoint Resources

Greetings

PUT 

v3/insurers/{company-id}/greetings

Returns a greeting popup or page for the specified insurance company.

ParameterLocationTypeRequiredDescription
company-idPathIntegerYesIdentifies the insurance company

Update Greetings

PATCH 

v3/insurers/{company-id}/greetings

Returns a greeting popup or page for the specified insurance company.