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Authentication Disabled


Use Disable MFA to unlink the authenticator app from the user account.



This screen includes:

#ElementDescription
1Modal titleDisplays Authentication setup.
2Close actionCloses the modal.
3MFA status messageShows that 2-step verification is active.
4Instruction textExplains that unlinking the app turns off 2-step verification.
5Learn more linkOpens MFA help content.
6Unlink authentication app actionStarts the MFA unlink flow.

Workflow

  1. Go to Manage account > Security Two-step verification.
  2. Select Unlink authentication app.
  3. Confirm unlinking to disable MFA.
  4. Select Cancel or close the modal to keep MFA active.

Validations

ScenarioApp behaviorSDK output
Session invalidBlock requeststate = unauthenticated
MFA inactiveBlock unlink flowmfa = disabled
MFA activeShow unlink optionmfa = enabled
Unlink succeedsDisable MFAmfa = disabled
Request rejectedDisplay error statestatus = 405

Actions

ScenarioApp behaviorSDK output
Screen opensLoad MFA disable screenPUT /api/v3/account/mfa/disable
Learn more selectedOpen MFA help contentnavigation = learn_more
Unlink selectedStart unlink flowmfa = unlink_pending
Unlink confirmedSubmit MFA disable requestPOST /api/v3/account/mfa/disable
Cancel selectedKeep MFA activestate = cancelled
Close selectedDismiss modalstate = dismissed

Endpoint Resources

Authentication Disabled

PUT 

v3/account/mfa/disable

Returns the MFA disable screen.

POST 

v3/account/mfa/disable

Unlinks the authenticator app and disables MFA.