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Download Data


The Download Data screen allows the user to request an export of personal account data.


This screen includes:

#ElementDescription
1Modal titleDisplays Personal data
2Close actionDismisses the modal
3MessageExplains that the user can download a copy of personal data
4Download actionStarts the personal data export

Workflow

This flow starts when the Download Data screen is open.

  1. Select Download my data.
  2. Confirm the export request.
  3. Generate export.

Data Output

The export contains account-related data grouped by category.

  • Data includes only content associated with the current account.
  • Exported files vary based on account role and available data.

Example Data Categories

  • Appointments
  • Claims
  • Events
  • Extra charges
  • Patients
  • Policies
  • Subscriber data

Validations

These rules enforce confirmation and export constraints.

ScenarioApp BehaviorSDK Output
Download action selected.Display confirmation dialog.Pending export confirmation state.
User cancels export.Close dialog without processing.No state change.
User confirms export.Start export process.Export request initiated.
Session invalid.Block export and require login.state = unauthenticated.
Export fails.Display error state.Export error response.

Actions

ScenarioApp BehaviorSDK Output
User selects Download data.Open confirmation dialog.Pending confirmation state.
User confirms export.Generate export archive.Export job created.
Export completes.Provide downloadable file.Export result available.
User cancels export.Close dialog.No state change.
Back navigation used.Return to previous screen.No state change.

Endpoint Resources

Download personal data

GET 

v3/account/download/user-data.zip

Downloads personal data packed in archive.

Download data

PUT 

v3/account/download

Displays download personal data popup.