Show Policy Wrong Data

Use Show Policy Wrong Data to show an error when the submitted policy details do not match the selected provider records.

This screen includes:

#	Element	Description
1	Error modal	Displays the invalid policy data message.
2	Close action	Dismisses the modal.
3	Modal title	Displays Invalid Policy Data.
4	Error message	Instructs the user to check the policy details and enter the values exactly as shown in the policy.
5	Try Again action	Returns the user to the policy form.
6	Chat with Support action	Opens support chat for help with policy verification.

Workflow

Open Add Coverage.
Select a coverage provider.
Enter the required policy details.
Submit the policy verification request.
Display the error modal when provider records do not match the submitted details.
Select Try Again to return to the policy form.
Select Chat with Support to contact support.

Scenario	App behavior	SDK output
Session invalid	Block policy verification	`state = unauthenticated`
Coverage provider missing	Disable Continue	`validation = coverage_required`
Policy details missing	Disable Continue	`validation = policy_details_required`
Provider records do not match	Display invalid policy data modal	`error = wrong_policy_data`
Policy verification succeeds	Continue coverage flow	`coverage = verified`
Request rejected	Display error state	`status = 405`

Scenario	App behavior	SDK output
Policy details submitted	Verify provider records	`POST /api/v3/coverage/add/new-coverage`
Wrong data returned	Load invalid policy data modal	`PUT /api/v3/coverage/add/new-coverage/error/wrong-policy-data`
Try Again selected	Return to policy form	`navigation = retry`
Chat with Support selected	Open support chat	`action = chat_support`
Close selected	Dismiss modal	`state = dismissed`
Request rejected	Preserve entered policy details	`state = unchanged`

PUT

v3/coverage/add/new-coverage/error/wrong-policy-data

Returns the invalid policy data modal when submitted policy details do not match provider records.