Search Symptom

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Use the Search Symptom screen to scope symptom search and specialty shortcuts to the selected location and coverage context. The screen renders symptom suggestions and specialty entries based on input text, coverage rules, and provider availability.

This screen includes

• Back control aligned with the location field.
• Location field.
• Type your need input.
• Symptom and condition suggestion list.
• Highlighted keyword matches within suggestions.
• Try one of these fully covered specialties section.
• Specialty cards with icon indicators.
• Paid specialties section with pricing indicator when specialty fee metadata exists.
• Informational footer advising urgent cases to go to the closest hospital.

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Workflow

The Search Symptom screen follows this execution sequence:

1. Open the Search Symptom screen from the Home screen entry point.
2. Enter at least two letters in Type your need when the input renders.
3. Review symptom and condition suggestions.
4. Select a symptom suggestion or a specialty shortcut.
5. The app opens the Doctor List screen with filters derived from the selected item.

important

The Search Symptom screen evaluates country scope, coverage mode, and provider availability before it renders messaging and primary actions.

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Screen Behavior

The Search Symptom screen follows a clear execution order:
location validation → input filtering → result rendering → coverage messaging.

Validate Location Context

The screen scopes all results to the selected country.

• location.country must exist.
• Without a resolved country, the screen does not trigger symptom search and does not render suggestions.

Determine Search Field Availability

The Type your need input depends on configuration.

• When the input renders:
  Symptom search runs when input length meets the minimum threshold.

• When the input does not render:
  The screen renders specialty shortcuts and coverage messaging only.

Coverage Messaging and Primary Action

After the screen evaluates availability, it renders one message above the primary action.

Permission Requirement

When location permission is not granted and the user selects Book a video visit, the app triggers the location permission request.

Case 1: Video Consultation Only (Coverage)

When coverage supports video consultation only:

• Your coverage includes a video consultation only.
• Book a video visit button.

Case 2: No Doctors in the Selected Area

When no providers match the selected location:

• If video consultation is available:

  In this area, we will be happy to help you find a doctor through our Customer service or to offer you a video visit with one of our online doctors.

  • Book a video visit button.

• If video consultation is not available:

  In this area, we will be happy to help you find a doctor through our Customer service.

Case 3: Video Consultation Only (Location)

When the selected area supports video consultation only:

• In this area, we can offer you only a video consultation.
• Book a video visit button.

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Validations

State Condition	Constraint	Output Behavior
location.country missing	Block country-scoped search	Do not render suggestions
Input length < 2	Do not trigger search	Suggestion list unchanged
Input length ≥ 2	Trigger search	Updated suggestion list
coverageMode = videoOnly	Force video-only state	Render video-only message and button
hasProvidersInArea = false	No providers available	Render availability message
Video-only due to location	Restrict visit types	Render location-based video-only message

Actions

Input	Current State	State Transition	Output
Select back	Any	Close Search Symptom screen	Return to previous screen
Update location	Any	Recompute country scope	Refresh suggestions and messaging
Enter text	Input visible	Apply threshold validation	Refresh suggestion list when length ≥ 2
Select symptom	Suggestions visible	Commit filter	Open Doctor List screen
Select specialty	Specialty shortcuts visible	Commit filter	Open Doctor List screen
Select Book a video visit	Video CTA visible	Initiate video visit flow	Open video booking flow
Select Book a video visit	Permission denied	Trigger permission request	Location permission prompt