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Scan to Pay

Use the Scan to Pay flow to review charges and complete payment directly at a clinic through the Air Doctor app.
This flow supports patients who arrive at a clinic without a pre-scheduled appointment and want to complete payment through a shortened, guided experience.


Walk-in Scan to Pay QR screen

This screen includes:

  • A screen title that indicates the Walk-in flow.
  • An instructional message that prompts the clinic staff to ask the patient to scan the QR code.
  • A QR code that the patient scans to open the Scan to Pay flow in the Air Doctor app.
  • Automatic redirection for the patient after the QR code scan to follow the on-screen instructions in the app.

Workflow​

This sequence describes how a patient completes payment using Scan to Pay.

  1. Clinic staff open the Walk-in screen.
  2. Select a visit location when multiple locations exist.
  3. Select a doctor when required.
  4. Display the QR code.
  5. Patient scans the QR code.
  6. Patient opens the Scan to Pay flow in the Air Doctor app.
  7. Patient completes registration or sign in.
  8. Patient reviews the Charges section.
  9. Patient confirms payment.

After confirmation, the app returns the patient to the home screen with a completion message.

Walk-in QR Generation​

The Walk-in screen allows clinic staff to generate a QR code for the patient to scan.

Walk-in screen with visit location selection

The screen adapts based on the number of available locations and doctors.

Walk-in screen with doctor and location selection

QR Availability States​

The Walk-in screen reflects QR availability based on visit eligibility.

QR Code Available​

When the visit supports Scan to Pay:

  • The screen displays a QR code.
  • The message instructs the patient to scan the code and follow the instructions in the app.
Walk-in screen showing available QR code

QR Code Not Available​

When Scan to Pay is not available for the selected options:

  • The QR code area appears disabled.
  • The screen displays a message that instructs the clinic to collect payment directly.
Walk-in screen showing QR not available

Validations​

These rules control Scan to Pay availability and charge display.

ScenarioApp Behavior
Visit supports Scan to Pay.Displays a QR code.
Visit does not support Scan to Pay.Displays a message to collect payment directly.
Multiple locations exist.Requires location selection.
Multiple doctors exist.Requires doctor selection.
Patient completes payment.Shows confirmation and exits the flow.

Actions​

Scan to Pay actions focus on visit initiation and payment.

ScenarioApp Behavior
Clinic generates QR code.Displays the Walk-in QR screen.
Patient scans the QR code.Opens the Scan to Pay flow.
Payment completes.Finalizes the visit and exits the flow.
QR is unavailable.Instructs clinic to handle payment directly.

Endpoint Resources​

🧰 Endpoint Resources under construction