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Prescription Notification


Use Prescription Notification to inform doctors that prescription actions are unavailable during a video consultation.
This screen enforces regulatory compliance by clearly indicating prescribing restrictions before the session starts.


This screen includes

  • A banner that confirms a scheduled video appointment.
  • A Video, cannot prescribe indicator that signals prescription restrictions.
  • Appointment details, including doctor name, specialty, date, and time.
  • A Start Video Visit button to begin the consultation.
  • A patient information section that identifies the assigned patient.
  • A doctor profile image for visual confirmation.

Workflow

Start a Video Consultation with Prescription Restrictions

important

Prescription restrictions apply based on regional regulation, doctor role, or patient location.

  1. Review the banner that confirms the scheduled video appointment.
  2. Verify appointment details, including date, time, and specialty.
  3. Confirm the presence of the Video, cannot prescribe indicator.
  4. Select Start Video Visit.
  5. Conduct the consultation with prescription actions disabled.

Validations

These scenarios describe how the app validates prescription restrictions and what the integrator can expect.

ScenarioApp BehaviorSDK OutputExample
Prescriptions are restricted for the appointment.The app displays the Video, cannot prescribe indicator.Session state reflects restricted prescribing.
Prescriptions are allowed for the appointment.The app does not display the restriction indicator.Session state permits prescribing actions.
The user selects Start Video Visit.The app starts the video session regardless of prescription status.Video room session response.
The user attempts a prescription action while restricted.The app blocks the action.Authorization or validation error.

Actions

These scenarios describe how the app responds to actions on the Prescription Notification screen.

ScenarioApp BehaviorSDK OutputExample
The doctor starts the video visit.The app opens the video room with restrictions enforced.Video session initialization.
The doctor views the restriction label.The app communicates compliance status clearly.No state change.

Endpoint Resources

Present Prescription Restriction Notice

PUT 

/appointments/{appointment-id}/video-room/prescription

Displays a prescription restriction notice for the specified video appointment.