Skip to main content

Prescription Notification

Use the Prescription Notification screen to show that prescription actions are unavailable for a video appointment.

Workflow​

  1. Open the scheduled video appointment.
  2. Review the appointment and patient details.
  3. Confirm the prescription restriction.
  4. Select Start Video Visit.
  5. Open the video consultation with prescription actions unavailable.

Validations​

ScenarioApp behaviorSDK output
Prescriptions are restrictedDisplay the restriction indicatorprescriptionAllowed = false
Prescriptions are allowedHide the restriction indicatorprescriptionAllowed = true
Appointment is unavailableBlock access to the video consultationstate = unavailable
Session is invalidReject the requeststate = unauthenticated
Request failsDisplay an error statestate = error

Actions​

ScenarioApp behaviorSDK output
Screen requestedDisplay the appointment details and restriction statusPage object
Start Video Visit selectedOpen the video consultationNavigation event
Prescription action selected while restrictedBlock the actionerror = prescription_unavailable

Endpoint Resources​

Prescription​

PUT 

v3/appointments/{appointment-id}/video-room/prescription

Displays the prescription restriction notice for the specified video appointment.