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Error Message - 405

Use the Error Message screen to display backend-enforced restriction messages. This modal appears when the app receives a 405 HTTP status code, typically due to permission rules or entitlement conditions set by the insurer or the app's backend.


This screen includes:

  • A backend-provided message explaining the action restriction.
  • An OK button to dismiss the modal.
  • Conditional display based on status code 405.
  • A read-only interface with no input fields.
  • A modal layout that overlays the current screen.

Workflow​

  1. The app receives a 405 status code from the backend.
  2. The Error Message modal opens automatically.
  3. The modal displays a descriptive message, optionally including contact guidance.
  4. The user selects OK to acknowledge the message.
  5. The modal closes and the app returns to the previous screen.

Validations​

  • The modal appears only in response to a 405 status code.
  • Input fields are not present.
  • The message content and formatting are rendered directly from backend logic.

Actions​

  • Cancels the blocked operation based on backend policy.
  • Displays the modal with the server-defined message.
  • Allows the user to dismiss the message by selecting OK.
  • Logs the event if session logging is active.
  • Maintains the session state and returns to the prior screen after dismissal.

SDK and API References​

GET 

/error-message

This SDK endpoint displays the error modal when a request returns a 405 (Method Not Allowed) response. The message provides details from the backend regarding the restriction and offers a single OK action to close the modal.

Displays an error modal when the server returns a 405 Method Not Allowed response. The modal shows backend details about the restriction and includes a single OK button to dismiss the message.

UI Element Types​

LevelReferenceTypeValuePlacement
1error-messageRegularThe operation cannot be completed, policy not found. For more details, please contact 0
1okButtonOk